Prescription Policy

A prescription is required by the State of California and Federal law governed by the Food and Drug Administration to purchase a CPAP Machine, BiPAP Machine, CPAP Mask, Oxygen Concentrator and Humidifier. CPAP Cloud, Inc. needs to have a copy of your prescription on file. Items that do not require prescription are mask parts, CPAP masks without headgear (headgear can be purchased separately), machine parts, CPAP cleaning machine, and CPAP cleaning parts. A prescription may include the term of "Lifetime","99 months", an expiration date, or number of refills. If the script contains "99 months" or "Lifetime", the prescription is valid for as often as sleep therapy is needed.

We have several easy ways for you to get us your CPAP prescription:

  1. Email a copy of your prescription to
  2. Fax a copy of your prescription to 818-688-0249
  3. Mail a copy of your prescription to:

CPAP Cloud, Inc.

1516 N. San Fernando Blvd #101

Burbank, CA 91504

  1. Please contact us at 818-875-2020 if you need an alternate way to get us copy of your Prescription.

Prescriptions from the following are accepted: Medical Doctor (M.D.), Doctor of Osteopathy (D.O.), Physician’s Assistant (P.A.), Nurse Practitioner and Psychiatrist M.D.

Valid Prescriptions have to contain the following:

  1. Patient’s Name
  2. Physician’s full name
  3. Physician’s Contact Info
  4. Physician’s Signature
  5. Date of issue
  6. Length of need
  7. Machine Prescription must include one of the following but not limited to: i.e. CPAP or Continuous Positive Airway Pressure, APAP, AutoPAP, AutoSet, Auto CPAP, Auto Adjusting CPAP, BiPAP, BiLevel, VPAP, BiPAP Auto, CPAP Humidifier, Humidifier, HH, CPAP Supplies.
  8. Machine Pressure settings must also be included for all machines.
  9. Mask Prescription must include one of the following but not limited to: CPAP Mask, CPAP Supplies, CPAP Humidifier.
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