California Consumer Privacy Act (CCPA) Policy

Effective Date: 01-20-2021

Introduction

At CPAPCloud.com ("we," "our," or "us"), we are committed to protecting the privacy and personal information of our users. This California Consumer Privacy Act (CCPA) Policy outlines the rights of California residents regarding their personal information and explains how we collect, use, and protect such information.

1. Information We Collect

We collect the following categories of personal information:

• Identifiers: Name, email address, mailing address, phone number, and account information.

• Commercial Information: Records of products or services purchased, obtained, or considered.

• Internet or Other Electronic Network Activity: Browsing history, search history, and interactions with our website.

• Geolocation Data: Approximate location based on IP address.

• Payment Information: Credit/debit card details or other payment information used to complete transactions.

We collect this information directly from you when you use our website, create an account, make a purchase, or contact us for support.

2. Use of Personal Information

We use the personal information we collect for the following purposes:

• To provide and improve our products and services.

• To process transactions and fulfill orders.

• To respond to your inquiries and provide customer support.

• To send promotional communications (with your consent).

• To maintain the security and functionality of our website.

• To comply with legal obligations.

3. Sharing of Personal Information

We may share your personal information with the following parties:

• Service Providers: Third-party vendors who assist us in providing services, such as payment processing, order fulfillment, and website hosting.

• Legal Obligations: Authorities or entities when required by law, subpoena, or other legal process.

• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

4. Your Rights Under the CCPA

If you are a California resident, you have the following rights:

• Right to Know: Request details about the personal information we have collected, used, or shared about you.

• Right to Delete: Request that we delete your personal information, subject to certain exceptions.

• Right to Opt-Out of Sale: Request to opt out of the sale of your personal information (note: we do not sell your information).

• Right to Non-Discrimination: Exercise your CCPA rights without being denied goods or services or experiencing discrimination.

5. How to Exercise Your Rights

To exercise your CCPA rights, please contact us via one of the following methods:

• Email

• Phone: 818-875-2020

• Mail: 1516 N. San Fernando Blvd. #101 Burbank, CA 91504

We will verify your identity before processing your request and respond within 45 days as required by the CCPA.

6. Authorized Agents

You may designate an authorized agent to make requests on your behalf. To do so, you must provide written permission and verify your identity directly with us.

7. Changes to This Policy

We may update this CCPA Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this CCPA Policy or our privacy practices, please contact us:

• Email

• Phone: 818-875-2020

• Mail: 1516 N. San Fernando Blvd. #101 Burbank, CA 91504

By using CPAPCloud.com, you acknowledge that you have read and understand this CCPA Policy. Thank you for trusting us with your personal information.